It involves a sender transmitting an idea, information, or feeling to a receiver. Effective communication occurs only if the receiver understands the exact information or idea that the sender intended to transmit. The communication has a vicious cycle which continues even after sending message to the respondents. The audience or the respondents may or get the same intended message as the speaker intends to send.
We didn't all come over on the same ship, but we're all in the same boat. It's no secret that today's workplace is rapidly becoming vast, as the business environment expands to include various geographic locations and span numerous cultures.
What can be difficult, however, is understanding how to communicate effectively with individuals who speak another language, or who rely on different means to reach a common goal. Cross-Cultural Communication — The New Norm The internet and modern technology have opened up new marketplaces that allow us to promote our businesses to new geographic locations and cultures.
And given that it can now be as easy to work with people remotely as it is to work face-to-face, cross-cultural communication is increasingly the new norm. After all, if communication is electronic, it's as easy to work with someone in another country as it is to work with someone in the next town.
And why limit yourself to working with people within convenient driving distance when, just as conveniently, you can work with the most knowledgeable people in the entire world? For those of us who are native English-speakers, it is fortunate that English seems to be the language that people use if they want to reach the widest possible audience.
However, even for native English speakers, cross-cultural communication can be an issue: In this new world, good cross-cultural communication is a must. This is just one of our many resources on working effectively in different cultures.
See the Managing Around the World articles in our Team Management section for more on working with people from different cultures and backgrounds. Understanding Cultural Diversity Given different cultural contexts, this brings new communication challenges to the workplace.
Even when employees located in different locations or offices speak the same language for instance, correspondences between English-speakers in the U.
In such cases, an effective communication strategy begins with the understanding that the sender of the message and the receiver of the message are from different cultures and backgrounds.
Of course, this introduces a certain amount of uncertainty, making communications even more complex. Without getting into cultures and sub-cultures, it is perhaps most important for people to realize that a basic understanding of cultural diversity is the key to effective cross-cultural communications.
Without necessarily studying individual cultures and languages in detail, we must all learn how to better communicate with individuals and groups whose first language, or language of choice, does not match our own. Developing Awareness of Individual Cultures However, learning the basics about culture and at least something about the language of communication in different countries is important.
This is necessary even for the basic level of understanding required to engage in appropriate greetings and physical contact, which can be a tricky area inter-culturally.
For instance, kissing a business associate is not considered an appropriate business practice in the U. And, the firm handshake that is widely accepted in the U.
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If a leader or manager of a team that is working across cultures or incorporates individuals who speak different languages, practice different religions, or are members of a society that requires a new understanding, he or she needs to work to convey this.
Consider any special needs the individuals on your team may have. For instance, they may observe different holidays, or even have different hours of operation. Be mindful of time zone differences and work to keep everyone involved aware and respectful of such differences.
Generally speaking, patience, courtesy and a bit of curiosity go a long way. And, if you are unsure of any differences that may exist, simply ask team members.
Again, this may best be done in a one-on-one setting so that no one feels "put on the spot" or self-conscious, perhaps even embarrassed, about discussing their own needs or differences or needs.
Demand Mutual Acceptance Next, cultivate and demand mutual acceptance and understanding. In doing this, a little education will usually do the trick.
And, members of the India office will also observe different holidays such as Mahatma Gandhi's Birthday, observed on October 2. Most people will appreciate the information and will work hard to understand different needs and different means used to reach common goals.Mar 05, · Then there's the matter of "acting on" the feedback.
We can all think of examples in our own lives, and we’ve certainly observed examples in the lives of others, where we’ve decided to take.
Verbal communication is simply sending a message through a spoken language that is understood by both the sender and receiver of the message.
Examples of verbal communications include face-to-face. Building engaging & connected classroom environment and healthy student-teacher relation requires continuous and effective communication. Teachers need to learn the art of interacting and communicating with the student effectively especially in this digital world.
UPDATED Importance of Communication Skills: The Basics. In past generations, educated people developed stronger communication skills that are commonly used today as essential talents for surviving in a world where all social and business interactions were highly personal.
In this lesson, you will learn the importance of developing great communication skills with your customers. Learn more about how to apply these skills for clear and successful communication within. Read this article to learn about the meaning, purpose, importance and principles of communication.
Meaning and Nature of Communication. The exchange of information or passing of information, ideas or thought from one person to the other or from one end to the other is communication.